FAQs
Frequently asked questions
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What services does Northstar offer?
Port agency, crew change, husbandry, import and export customs clearance, cross-trade and transhipment, labour supply, container trucking, maritime security, local procurement, oil and gas logistics support, and supply chain management.
Where do you operate?
We are based in Tema, Ghana, and work with a network of partners, agents and suppliers to support shipments beyond Ghana.
How do I request a service or a quote?
Use the contact form on this site, call our operations line on +233 24 968 8604, or email info@nmsline.com.
Which industries do you serve?
Maritime, oil and gas, manufacturing, retail, construction and automotive, among others. We shape each service around the logistics needs of the industry.
Do you offer customised solutions?
Yes. Every client's needs are different, so we work with you to understand your goals and build a plan around them.
How do you keep goods secure in transit?
We use tracking, secure packaging and trusted carriers, and follow the relevant security regulations throughout.
Can you arrange insurance for goods in transit?
Yes, on request. We work with reputable insurers to arrange cover for your goods while they are moving.
Can you handle urgent or time-sensitive shipments?
Yes. We offer expedited services for tight deadlines. Tell our team what you need and when, and we will plan around it.
How do you keep shipments compliant with customs?
Our customs team follows current regulations and works with you on correct documents and accurate declarations, so clearance goes smoothly.